Frequently Asked Questions

Q: Where is the CAC located?
A: 194 Hammonds Lane, Brooklyn Park, Maryland 21225. You can see the Hammonds Lane Theatre directly from Hammonds Lane. Studio 194 Theatre is located around back of building where the sign “CAC “office is located.

Q: Where can I park?
A: The Chesapeake Arts Center offers FREE parking in CAC parking lot. It’s a first come, first serve basis. Please note, if you park on the street or the surrounding neighborhood, please be aware your car could be towed.

Q: How do I purchase tickets to shows at the Chesapeake Arts Center?
A: Advanced tickets can be purchased online through www.Chesapeakearts.org or by phone at (410) 636-6597. Tickets can also be purchased in person at the Chesapeake Arts Center Box Office. The Chesapeake Arts Center Box Office hours are 10am to 6pm Tuesday – Friday. On show days, the Box Office is open 30 minutes before doors.

Q: What type of payment does The Chesapeake Arts Center accept?
A: The box office accepts Cash, Visa, or MasterCard.

Q: What is the convenience fee on the ticket?
A: Each ticket will be charged a convenience fee of $4. This fee is used to pay our Showare ticketing site, merchant fees, Box Office Staff, ticket stock, envelopes.

Q: What is your refund policy?
A: All sales are final. No refunds or exchanges unless a show is canceled or rescheduled. If the show is canceled or rescheduled, you will receive an email/ phone call from the Box Office. Within 10 days from the event being canceled, please contact the Box Office at 410-636-6597 to request a refund/exchange. Refunds will only be issued by check.

Q: How long does the Box Office stay open during a show?
A: The Box Office will be open during the show to purchase tickets for upcoming events or classes. No refund or exchanges will be honored. Tickets purchased after show has already started will be considered a valued ticket once entering the doors to venue.

Q: Where is the Will Call window?
A:
The Chesapeake Arts Center has two box offices. The Hammonds Lane Theatre Box Office is located in the main lobby. The Studio 194 Theatre Box office is located in the Main office building. When you come into the building, walk up the stairs, the box office will be located in the first door on your left. If the box office is closed, please visit the main office to purchase tickets or sign up for a class.

Q: How old do you have to be to attend shows at the Chesapeake Arts Center?
A:
Unless otherwise posted are shows is Family Friendly.

Q: Do I need ID to enter the venue?
A: An ID is only required if you plan on drinking alcohol. Not every show at the Chesapeake Arts Center will have alcohol drinks available. Because we are all-ages venue we take checking IDs very seriously. In compliance with Maryland laws, anyone 21 or older who plans on drinking alcohol will have to show a valid, non-expired, government issued photo ID. Anyone without proper ID, regardless of age, will be treated as under 21 and not allowed to buy, hold or drink alcohol. This policy is strictly enforced and any violation will result in immediate ejection from the facility.

Q: Can I smoke?
A: No. Maryland has an indoor smoking ban. The Chesapeake Arts Center is also part of the Anne Arundel County School property; please no smoking by the buildings.

Q: Does The Chesapeake Arts Center have seats? Is there wheelchair accessibility?
A:  Both venues (Hammonds Lane Theatre & Studio 194 theatre) is seated only, unless a show is advertised no seats or limited available. Both venues are General Admission only. Patrons with special needs should call (410)636-6597 in advance to make arrangements.

Q: Do you have a dress code?
A:  We have no official “dress code” for attending shows at the Chesapeake Arts Center. You must have clothes and shoes on. No weapons are allowed on the property, no personal items such as flasks, pepper spray, taser, or laser pointers allowed.

Q: Is outside food and drink allowed?
A:
Outside food and drinks or anything that could be considered dangerous or contraband will not be allowed in the building. No Food or drinks are allowed in the Theatre unless sold by the Chesapeake Arts Center.

Q: What are your policies regarding photo/video/audio?
A:
Photo and/or recording policies are at the performer’s discretion and change event to event. Professional cameras (with removable lens, etc.) are not permitted in the venue at any time. Members of the press with professional cameras must have press passes arranged in advance in order to shoot during a show.

Q: What is your policy on stage diving, crowd surfing and/or moshing?
A:
Diving, moshing and/or crowd surfing will not be tolerated and can result in ejection from an event.

Q: How do I hear about shows?
A:
Be the first to know by signing up for our email blast here on the website.  We send out weekly updates every Wednesday that include just announced shows, upcoming events, classes and contests.

Or ‘follow us’ on Twitter (@ChesapeakeArts) or ‘like’ us on Facebook. We try to keep our patrons up to speed with on sale announcements, and changes to our shows via social media.

Q: What time does the event go on? Is there an opening act?
A:
 The event times will be listed on the Chesapeake Arts Center website. Acts are always subject to change without notice.

Q: How can I rent the venue for a private function?
A
: The Chesapeake Arts Center is the perfect place to host your next event!

Visit the “About Us” section to learn more about the different rooms we have available to rent or email Julia Franklin at JFranklin@chesapeakearts.org.

 
THEATRE ETIQUETTE

Before you go inside the theatre:

Please put your cellphone or any other electronic devise on silent (iPod, Blackberries, etc.) Cameras and other recording devices are not permitted in the theatre.

Leave all food in your car, or dispose of it before entering the theatre. NO food is allowed inside the theatre. Dispose of all gum.

Visit the restroom before the performance begins. Unless there is an emergency, plan to stay seated during the performance.During the performance:

React to what’s happening on stage. Please feel free to have honest reactions to what is happening onstage. You can laugh, applaud and enjoy the performance. However, please be respectful and do not talk during the performance; it is extremely distracting to other audience members and the actors.

Wait until intermission to search through your purse, bag, or talk to others.

Do not leave early. Parking can be difficult, but leaving during the performance is disruptive to the audience and actors, unless there is an emergency.

CAC Hours

Monday - Friday: 10:00 am - 6:00 pm
Saturday: 10:00 am - 12:30 pm
Sunday: Closed

Makerspace Hours

Wednesday - Friday: 12:00 pm - 7:00 pm
Saturday: 10:00 am - 5:00 pm
Sunday: Closed

Contact

P: 410-636-6597
E: info@chesapeakearts.org

Address

194 Hammonds Lane
Brooklyn Park, MD 21225

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